Returns & Exchanges

At Palco Store, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return policy for all items in their original condition. Please ensure labels are attached and the garments are unworn to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags and protective seals are intact.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.